ALPHA CARE COORDINATION

TERMS & PRIVACY

1. Introduction
Alpha Care Coordination is committed to protecting and respecting your privacy. This privacy policy explains how your personal data is collected, used, and protected when you interact with our website.

2. Purpose of this Policy
This policy (together with the terms of use and any other documents referred to in it) outlines how personal data collected from you or provided by you will be processed. By using the website, you are accepting and consenting to the practices described in this policy.

3. Who am I
For the purposes of the Swiss Data Protection Laws, Alpha Care Coordination is the data controller of the personal data collected.

4. Information Collected
I collect and process the following data:

  • Information you provide: This includes any information you submit through the contact form on the website (name, email, phone number, etc.). It is important that no sensitive data (such as medical information) is submitted via the contact form.
  • Information collected automatically: When you use the website, technical details like your IP address, browser type, operating system, and browsing data may be collected.

5. Cookies
The website uses cookies to distinguish you from other users, providing a better browsing experience. You can manage your cookie preferences through your browser settings.

6. How Your Data is Used
The data collected will be used for:

  • Responding to your inquiries via the contact form.
  • Providing the requested services and managing our relationship.
  • Contacting you if you have opted in for marketing communications (this is optional).

7. Sharing Your Information
Since no third parties are involved in processing your data, your personal data will not be shared with any external parties.
However, in the event that you need to provide medical data, I will request your explicit consent via a signed authorization form (« Medical Secrecy Waiver ») before accessing or sharing any sensitive information. If data needs to be transferred outside of Switzerland at your request, this will be handled with a signed waiver in place.

8. Intellectual Property
The name, logo, and written content on the Alpha Care Coordination website are the intellectual property of the Provider and may not be used or reproduced without prior written permission. Certain visual content is used under license.

9. Storage and Security of Data
The data you provide is stored on secure servers. While reasonable steps are taken to protect your information, it is important to note that no data transmission over the internet is completely secure.

10. Your Rights
Under Swiss data protection laws, you have the right to access, correct, delete, or restrict the use of your personal data. You can also withdraw your consent at any time.

11. International Data Transfers
Currently, your personal data is processed and stored within Switzerland only. Should there be any need to transfer data outside Switzerland at your request, this will be done in accordance with a signed « Medical Secrecy Waiver. »

12. Changes to the Policy
This privacy policy may be updated from time to time. Please check this page regularly for any changes.

13. Contact
For any questions or requests regarding your privacy, please contact me at adm@alphacarecoordination.ch or by mail at [your business address].

Terms of Use

1. Scope of Application
This privacy policy applies regardless of the medium or platform used to access our website and outlines the conditions under which we collect, use, and store information about you during your navigation, as well as the choices you have regarding the collection, use, and disclosure of this information. It also applies to all the services I provide in the course of my activities.
By accessing the website or contracting with me, you acknowledge that you have read, understood, and agreed to be bound by the terms of this policy.

2. Definitions

  • Personal data: Any information related to an identified or identifiable individual.
  • Processing: Any operation concerning personal data, including collection, recording, storage, usage, modification, communication, archiving, erasure, or destruction of data.
  • Controller: The person who determines the purposes and means of processing personal data.
  • Processor: The third party who processes personal data on behalf of the controller.

3. Data Collected
3.1 Browsing Data
During your visit to our website, I may collect the following information about you:

  • Your IP address;
  • The date and time of your visit;
  • The browser you use;
  • The device type you use to access the site.

3.2 Contact Data
When you submit a contact request or subscribe to our newsletter, I collect the following data with your consent:

  • Your name;
  • Your email address;
  • Your phone number.

3.3 Sensitive Data
Please note that the contact form on the website is not to be used to submit sensitive data, including medical or health-related information. If such information needs to be provided for any reason, explicit consent will be required via a « Medical Secrecy Waiver » before processing.

4. Purposes of Data Processing
I process personal data for the following purposes:

  • Provision of services: Using your contact data to respond to your inquiries or send newsletters.
  • Marketing: If you opt-in, your data may be used for sending information about services, promotional offers, or surveys.
  • Personalization: I may use your data to personalize your website experience based on your preferences and browsing habits.
  • Legitimate interests: Your data may be used to monitor website usage, address complaints, or pursue legitimate interests related to my services.

5. Cookies
Cookies are used to collect data such as your preferences and device information to enhance the functionality of the website. By browsing, you agree to the use of cookies.

6. Security and Confidentiality
I implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.

7. International Data Transfers
Currently, your personal data is processed and stored within Switzerland only. Should there be any need to transfer data outside Switzerland at your request, this will be done in accordance with a signed « Medical Secrecy Waiver. »

8. Your Rights
You have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent at any time.

9. Updates
The Provider reserves the right to update these Terms at any time. The version published on the website at the time of engagement shall apply.

last update: 07.2025